{"id":2669,"date":"2026-05-18T17:04:01","date_gmt":"2026-05-18T15:04:01","guid":{"rendered":"https:\/\/www.dunasys.com\/sav\/"},"modified":"2026-06-24T10:42:45","modified_gmt":"2026-06-24T08:42:45","slug":"support","status":"publish","type":"page","link":"https:\/\/www.dunasys.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\n<section class=\"block-hero block-hero-min-dunasys\"\n        >\n            <div class=\"block-hero-min-dunasys_breadcrumb\">\n            <div class=\"container\">\n                            <div class=\"breadcrumb\">\n            <ul class=\"breadcrumb-list\">\n                                                                                                                                            <li class=\"breadcrumb-list_item\">\n                    <a href=\"https:\/\/www.dunasys.com\/en\/\">Home<\/a>\n                <\/li>\n                                    <li class=\"breadcrumb-list_item\">Support<\/li>\n                            <\/ul>\n        <\/div>\n    \n            <\/div>\n        <\/div>\n        <div class=\"block-hero-min-dunasys_content\">\n        <div class=\"container\">\n            <div class=\"grid\">\n                <div class=\"grid_title\">\n                        \n                                    \n                                \n                                        \n                                \n                    \n            <h1\n        class=\"title title-hero js-text-gradient-scroll\"\n                 data-gradient-duration=\"2.5\"        >Discover Our Tailored Support<\/h1>\n    \n                        \n                                    <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section    \n        class=\"block-content block-contact-dunasys\"\n        >\n    <div class=\"container\">\n        <div class=\"grid\">\n            <div class=\"grid_content\">\n                <div class=\"grid_content_inner\">\n                                    \n                                \n                                        \n                        \n                    \n            <h2\n        class=\"title title-section\"\n                        >Welcome to Our Customer Support Service<\/h2>\n    \n                                    <\/div>\n            <\/div>\n                            <div class=\"grid_form\">\n                    <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform-theme gform-theme--foundation gform-theme--framework gform-theme--orbital' data-form-theme='orbital' data-form-index='0' id='gform_wrapper_6' style='display:none'><style>#gform_wrapper_6[data-form-index=\"0\"].gform-theme,[data-parent-form=\"6_0\"]{--gf-color-primary: #204ce5;--gf-color-primary-rgb: 32, 76, 229;--gf-color-primary-contrast: #fff;--gf-color-primary-contrast-rgb: 255, 255, 255;--gf-color-primary-darker: #001AB3;--gf-color-primary-lighter: #527EFF;--gf-color-secondary: #fff;--gf-color-secondary-rgb: 255, 255, 255;--gf-color-secondary-contrast: #112337;--gf-color-secondary-contrast-rgb: 17, 35, 55;--gf-color-secondary-darker: #F5F5F5;--gf-color-secondary-lighter: #FFFFFF;--gf-color-out-ctrl-light: rgba(17, 35, 55, 0.1);--gf-color-out-ctrl-light-rgb: 17, 35, 55;--gf-color-out-ctrl-light-darker: rgba(104, 110, 119, 0.35);--gf-color-out-ctrl-light-lighter: #F5F5F5;--gf-color-out-ctrl-dark: #585e6a;--gf-color-out-ctrl-dark-rgb: 88, 94, 106;--gf-color-out-ctrl-dark-darker: #112337;--gf-color-out-ctrl-dark-lighter: rgba(17, 35, 55, 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var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style>\n                        <div class='gform_heading'>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'><\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_6'  action='\/en\/wp-json\/wp\/v2\/pages\/2669' data-formid='6' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_6' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_6_21\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_21'>LinkedIn<\/label><div class='ginput_container'><input name='input_21' id='input_6_21' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_6_21'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_6_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_1'>Last name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_6_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_3\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_3'>First name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_6_3' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_4\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_4'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_4' id='input_6_4' type='email' value='' class='large'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_6_5\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-half form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_5'>Phone number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_5' id='input_6_5' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_6\" class=\"gfield gfield--type-text gfield--input-type-text form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_6'>Company<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_6' id='input_6_6' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_10\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_10'>Issue type<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_10' id='input_6_10' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value=''  class='gf_placeholder'>Choose your issue type :<\/option><option value='Product-related issue' >Product-related issue<\/option><option value='Logistics issue' >Logistics issue<\/option><\/select><\/div><\/div><div id=\"field_6_11\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full form-group field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_11'>Product-related issue<\/label><div class='ginput_container ginput_container_select'><select name='input_11' id='input_6_11' class='large gfield_select'     aria-invalid=\"false\" ><option value='Control Unit Malfunction' >Control Unit Malfunction<\/option><option value='Software Malfunction' >Software Malfunction<\/option><\/select><\/div><\/div><div id=\"field_6_12\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full form-group field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_12'>Logistics issue<\/label><div class='ginput_container ginput_container_select'><select name='input_12' id='input_6_12' class='large gfield_select'     aria-invalid=\"false\" ><option value='Delivery Delay' >Delivery Delay<\/option><option value='Damaged or inadequate packaging' >Damaged or inadequate packaging<\/option><option value='Incorrect product quantity' >Incorrect product quantity<\/option><\/select><\/div><\/div><div id=\"field_6_13\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_13'>Order number \/ Quotation number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_13' id='input_6_13' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_15\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_15'>Product<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_15' id='input_6_15' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Dunalog' >Dunalog<\/option><option value='Dunadiag' >Dunadiag<\/option><option value='Dunagate' >Dunagate<\/option><option value='Duanacan' >Duanacan<\/option><option value='Stacks' >Stacks<\/option><option value='Loganalyzer' >Loganalyzer<\/option><option value='DCar-S' >DCar-S<\/option><option value='DCar-E' >DCar-E<\/option><option value='DCar-BT' >DCar-BT<\/option><option value='DunaIO' >DunaIO<\/option><\/select><\/div><\/div><div id=\"field_6_14\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full form-group field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_14'>Product reference<\/label><div class='ginput_container ginput_container_text'><input name='input_14' id='input_6_14' type='text' value='' class='large'      aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_6_20\" class=\"gfield gfield--type-number gfield--input-type-number gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_20'>Quantity concerned<\/label><div class='ginput_container ginput_container_number'><input name='input_20' id='input_6_20' type='number' step='any'   value='' class='large'      aria-invalid=\"false\"  \/><\/div><\/div><div id=\"field_6_19\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full form-group gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_6_19'>Detailed description of the issue<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_19' id='input_6_19' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_6_8\" class=\"gfield gfield--type-consent gfield--type-choice gfield--input-type-consent gfield--width-full custom-checkbox gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >RGPD<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_consent'><input name='input_8.1' id='input_6_8_1' type='checkbox' value='1'   aria-required=\"true\" aria-invalid=\"false\"   \/> <label class=\"gform-field-label gform-field-label--type-inline gfield_consent_label\" for='input_6_8_1' >I agree that my data may be used (see the privacy policy)<span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/label><input type='hidden' name='input_8.2' value='I agree that my data may be used (see the privacy policy)' class='gform_hidden' \/><input type='hidden' name='input_8.3' value='6' class='gform_hidden' \/><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button id=\"gform_submit_button_6\" type=\"submit\" onclick=\"gform.submission.handleButtonClick(this);\" class=\"btn btn-pole btn-split move-icon\">\n\t\t\t<span class=\"btn_title\">Submit<\/span>\n\t\t\t<span class=\"btn_icon\"><svg width=\"15\" height=\"11\" viewBox=\"0 0 15 11\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><line y1=\"5.35352\" x2=\"13\" y2=\"5.35352\" stroke=\"currentColor\"\/><path d=\"M8.77734 0.353516L13.7773 5.35351L8.77734 10.3535\" stroke=\"currentColor\"\/><\/svg><\/span>\n\t\t<\/button> <input type='hidden' class='gform_hidden' name='gform_submission_speeds' 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'https:\/\/www.dunasys.com\/wp-content\/themes\/orlo\/web\/src\/img\/svg-loaders\/puff-black.svg', true );jQuery(document).trigger('gform_page_loaded', [6, current_page]);window['gf_submitting_6'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_6').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [6]);window['gf_submitting_6'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_6').text());}else{jQuery('#gform_6').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"6\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_6\" );        if ( 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attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n\n<section    \n        class=\"block-faq block-faq-1 block-faq-3-dunasys\"\n        >\n    <div class=\"container\">\n        <div class=\"grid\">\n            <div class=\"grid_title\">\n                                \n                                \n                                        \n                        \n                    \n            <h2\n        class=\"title title-section\"\n                        >FAQ<\/h2>\n    \n            <\/div>\n                            <div class=\"grid_content\">\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_2de315162f6842c798cdf89ebbca49c5-1\"\n                                            id=\"faq-q-block_2de315162f6842c798cdf89ebbca49c5-1\">\n                                        1. How Do I Return a Product for Service?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_2de315162f6842c798cdf89ebbca49c5-1\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_2de315162f6842c798cdf89ebbca49c5-1\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p data-start=\"0\" data-end=\"97\">For any product return, you must complete the After-Sales Service (RMA) form available above.<\/p>\n<p data-start=\"99\" data-end=\"287\">Submitting this request is mandatory for all product returns. Any equipment received without a completed form will be placed on hold until the required documentation has been received.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_2de315162f6842c798cdf89ebbca49c5-2\"\n                                            id=\"faq-q-block_2de315162f6842c798cdf89ebbca49c5-2\">\n                                        2. How Do I Request Technical Support?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_2de315162f6842c798cdf89ebbca49c5-2\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_2de315162f6842c798cdf89ebbca49c5-2\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>For any technical support request, please contact your dedicated Project Manager directly. You can find their contact details on your quotation. They will be able to assist you or direct your request to the appropriate team.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_2de315162f6842c798cdf89ebbca49c5-3\"\n                                            id=\"faq-q-block_2de315162f6842c798cdf89ebbca49c5-3\">\n                                        3. What Are the Processing Times?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_2de315162f6842c798cdf89ebbca49c5-3\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_2de315162f6842c798cdf89ebbca49c5-3\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>Our teams will get back to you within a maximum of two business days.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_2de315162f6842c798cdf89ebbca49c5-4\"\n                                            id=\"faq-q-block_2de315162f6842c798cdf89ebbca49c5-4\">\n                                        4. Are Technical Support Services Chargeable?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_2de315162f6842c798cdf89ebbca49c5-4\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_2de315162f6842c798cdf89ebbca49c5-4\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>Whether an intervention is chargeable depends on the terms outlined in your quotation or service agreement. Please refer to these documents for the applicable conditions.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n<section    \n        class=\"block-posts block-cta-poles-dunasys items-3\"\n        >\n    <div class=\"container\">\n        <div class=\"grid\">\n            <div class=\"grid_title\">\n                                \n                                \n                                        \n                        \n                    \n            <h2\n        class=\"title title-section\"\n                        >Our Business Units<\/h2>\n    \n            <\/div>\n            <div class=\"grid_swiper\">\n                <div class=\"swiper swiperCTAPolesDunasys\">\n                    <div class=\"swiper-wrapper\">\n                                                    <div class=\"swiper-slide\">\n                                                                <article class=\"pole-card pole-technology\"\n             data-pole=\"technology\">\n        <div class=\"pole-card_thumb\">\n                        \n                                                                                                                                            \n                <picture >\n\n                                        <source media=\"(min-width: 1024px)\" srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Visuel-Bandeau-Hero-HomePage-_4_-1200x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Visuel-Bandeau-Hero-HomePage-_4_-2400x0-c-default.webp 2x\">\n\n                                        <source media=\"(min-width: 768px)\" srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Visuel-Bandeau-Hero-HomePage-_4_-800x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Visuel-Bandeau-Hero-HomePage-_4_-1600x0-c-default.webp 2x\">\n\n                                        <img src=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Visuel-Bandeau-Hero-HomePage-_4_-400x0-c-default.webp\"\n                         srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Visuel-Bandeau-Hero-HomePage-_4_-400x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Visuel-Bandeau-Hero-HomePage-_4_-800x0-c-default.webp 2x\"                         alt=\"Visuel Bandeau H\u00e9ro Homepage 4 \"\n                          width=\"1920\"                           height=\"1080\"                                                                                loading=\"lazy\" decoding=\"async\"\n                                             >\n                <\/picture>\n                        \n                                        <div class=\"pole\">Dunasys Technology<\/div>\n                    <\/div>\n        <div class=\"pole-card_content\">\n                            \n                                \n                                        \n                                \n                    \n            <h3\n        class=\"subtitle\"\n                        >Dunasys Technology<\/h3>\n    \n                                        \n                                    \n                \n        <div class=\"editor\"\n        >\n        <p>As specialists in embedded products, we develop custom connected data loggers. Thanks to our mastery of the entire technical lifecycle, our solutions are capable of capturing, storing, and analyzing 100% of vehicle network data with industrial-grade precision.<\/p>\n\n        <\/div>\n    \n                            <div class=\"action\">\n                    \n    \n    \n            \n    <a href=\"https:\/\/www.dunasys.com\/en\/dunasys-technology\/\"\n       class=\"link link-primary has-icon has-icon--right\"\n                               aria-label=\"Discover\"                            >\n        <span class=\"link_title\">Discover<\/span>\n                                <span class=\"link_icon\" aria-hidden=\"true\">\n                                <svg width=\"9\" height=\"7\" viewBox=\"0 0 9 7\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><line y1=\"3.50586\" x2=\"6.78374\" y2=\"3.50586\" stroke=\"white\"\/><path d=\"M4.25781 0.353516L7.38836 3.48407L4.25781 6.61462\" stroke=\"white\"\/><\/svg>\n            \n                                <svg width=\"9\" height=\"7\" viewBox=\"0 0 9 7\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><line y1=\"3.50586\" x2=\"6.78374\" y2=\"3.50586\" stroke=\"white\"\/><path d=\"M4.25781 0.353516L7.38836 3.48407L4.25781 6.61462\" stroke=\"white\"\/><\/svg>\n            \n            <\/span>\n            <\/a>\n\n                <\/div>\n                    <\/div>\n    <\/article>\n\n                            <\/div>\n                                                    <div class=\"swiper-slide\">\n                                                                <article class=\"pole-card pole-telematics\"\n             data-pole=\"telematics\">\n        <div class=\"pole-card_thumb\">\n                        \n                                                                                                                                            \n                <picture >\n\n                                        <source media=\"(min-width: 1024px)\" srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Design-sans-titre-35-1200x0-c-default.jpg 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Design-sans-titre-35-2400x0-c-default.jpg 2x\">\n\n                                        <source media=\"(min-width: 768px)\" srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Design-sans-titre-35-800x0-c-default.jpg 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Design-sans-titre-35-1600x0-c-default.jpg 2x\">\n\n                                        <img src=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Design-sans-titre-35-400x0-c-default.jpg\"\n                         srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Design-sans-titre-35-400x0-c-default.jpg 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/Design-sans-titre-35-800x0-c-default.jpg 2x\"                         alt=\"Design Sans Titre (35)\"\n                          width=\"2200\"                           height=\"1327\"                                                                                loading=\"lazy\" decoding=\"async\"\n                                             >\n                <\/picture>\n                        \n                                        <div class=\"pole\">Dunasys Telematics<\/div>\n                    <\/div>\n        <div class=\"pole-card_content\">\n                            \n                                \n                                        \n                                \n                    \n            <h3\n        class=\"subtitle\"\n                        >Dunasys Telematics<\/h3>\n    \n                                        \n                                    \n                \n        <div class=\"editor\"\n        >\n        <div class=\"\" data-turn-id-container=\"b511c0f4-5a00-4224-bff0-7ddfc9f13b10\" data-is-intersecting=\"true\">We provide telematics solutions that combine embedded devices with an intelligent platform for fleet management and car-sharing. Our turnkey approach simplifies connectivity, centralizes your data, and streamlines the management of your mobility operations.<\/div>\n\n        <\/div>\n    \n                            <div class=\"action\">\n                    \n    \n    \n            \n    <a href=\"https:\/\/www.dunasys.com\/en\/dunasys-telematics\/\"\n       class=\"link link-primary has-icon has-icon--right\"\n                               aria-label=\"Discover\"                            >\n        <span class=\"link_title\">Discover<\/span>\n                                <span class=\"link_icon\" aria-hidden=\"true\">\n                                <svg width=\"9\" height=\"7\" viewBox=\"0 0 9 7\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><line y1=\"3.50586\" x2=\"6.78374\" y2=\"3.50586\" stroke=\"white\"\/><path d=\"M4.25781 0.353516L7.38836 3.48407L4.25781 6.61462\" stroke=\"white\"\/><\/svg>\n            \n                                <svg width=\"9\" height=\"7\" viewBox=\"0 0 9 7\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><line y1=\"3.50586\" x2=\"6.78374\" y2=\"3.50586\" stroke=\"white\"\/><path d=\"M4.25781 0.353516L7.38836 3.48407L4.25781 6.61462\" stroke=\"white\"\/><\/svg>\n            \n            <\/span>\n            <\/a>\n\n                <\/div>\n                    <\/div>\n    <\/article>\n\n                            <\/div>\n                                                    <div class=\"swiper-slide\">\n                                                                <article class=\"pole-card pole-ingenierie\"\n             data-pole=\"ingenierie\">\n        <div class=\"pole-card_thumb\">\n                        \n                                                                                                                                            \n                <picture >\n\n                                        <source media=\"(min-width: 1024px)\" srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/visuel-HERO-Homepage-_8_-1200x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/visuel-HERO-Homepage-_8_-2400x0-c-default.webp 2x\">\n\n                                        <source media=\"(min-width: 768px)\" srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/visuel-HERO-Homepage-_8_-800x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/visuel-HERO-Homepage-_8_-1600x0-c-default.webp 2x\">\n\n                                        <img src=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/visuel-HERO-Homepage-_8_-400x0-c-default.webp\"\n                         srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/visuel-HERO-Homepage-_8_-400x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/visuel-HERO-Homepage-_8_-800x0-c-default.webp 2x\"                         alt=\"Visuel Hero Homepage 8 \"\n                          width=\"2200\"                           height=\"1327\"                                                                                loading=\"lazy\" decoding=\"async\"\n                                             >\n                <\/picture>\n                        \n                                        <div class=\"pole\">Dunasys Ing\u00e9nierie<\/div>\n                    <\/div>\n        <div class=\"pole-card_content\">\n                            \n                                \n                                        \n                                \n                    \n            <h3\n        class=\"subtitle\"\n                        >Dunasys Ing\u00e9nierie<\/h3>\n    \n                                        \n                                    \n                \n        <div class=\"editor\"\n        >\n        <div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:2fd0aeba-7bb4-458d-80c3-316ad0d94a05-178\" data-is-intersecting=\"true\">\n<section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:2fd0aeba-7bb4-458d-80c3-316ad0d94a05-178\" data-turn-id-container=\"request-WEB:2fd0aeba-7bb4-458d-80c3-316ad0d94a05-178\" data-testid=\"conversation-turn-356\" data-scroll-anchor=\"false\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-10 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"2f267cc0-40d0-45bb-bfdf-7188f7b77702\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full light markdown-new-styling\">\n<p data-start=\"0\" data-end=\"176\" data-is-last-node=\"\" data-is-only-node=\"\">We leverage the 19 years of expertise of our teams to provide engineering resources directly at our clients\u2019 sites or to deliver their projects from our engineering office.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"z-0 flex min-h-[46px] justify-start\"><\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<div class=\"pointer-events-none -mt-px h-px translate-y-[calc(var(--scroll-root-safe-area-inset-bottom)-14*var(--spacing))]\" aria-hidden=\"true\"><\/div>\n\n        <\/div>\n    \n                            <div class=\"action\">\n                    \n    \n    \n            \n    <a href=\"https:\/\/www.dunasys.com\/en\/dunasys-ingenierie\/\"\n       class=\"link link-primary has-icon has-icon--right\"\n                               aria-label=\"Discover\"                            >\n        <span class=\"link_title\">Discover<\/span>\n                                <span class=\"link_icon\" aria-hidden=\"true\">\n                                <svg width=\"9\" height=\"7\" viewBox=\"0 0 9 7\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><line y1=\"3.50586\" x2=\"6.78374\" y2=\"3.50586\" stroke=\"white\"\/><path d=\"M4.25781 0.353516L7.38836 3.48407L4.25781 6.61462\" stroke=\"white\"\/><\/svg>\n            \n                                <svg width=\"9\" height=\"7\" viewBox=\"0 0 9 7\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><line y1=\"3.50586\" x2=\"6.78374\" y2=\"3.50586\" stroke=\"white\"\/><path d=\"M4.25781 0.353516L7.38836 3.48407L4.25781 6.61462\" stroke=\"white\"\/><\/svg>\n            \n            <\/span>\n            <\/a>\n\n                <\/div>\n                    <\/div>\n    <\/article>\n\n                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n                            <div class=\"grid_swiper-nav\">\n                        <div class=\"swiper-navigation\">\n        <div class=\"swiper-prev\" role=\"button\" aria-label=\"Pr\u00e9c\u00e9dent\">\n            <svg width=\"18\" height=\"12\" viewBox=\"0 0 18 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <line x1=\"17.041\" y1=\"5.68164\" x2=\"1.26711\" y2=\"5.68164\" stroke=\"black\" stroke-width=\"1.5\"\/>\n                <path d=\"M6.06055 10.5312L1.06055 5.53126L6.06055 0.531259\" stroke=\"black\" stroke-width=\"1.5\"\/>\n            <\/svg>\n        <\/div>\n        <div class=\"swiper-next\" role=\"button\" aria-label=\"Suivant\">\n            <svg width=\"18\" height=\"12\" viewBox=\"0 0 18 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                <line y1=\"5.38086\" x2=\"15.7739\" y2=\"5.38086\" stroke=\"black\" stroke-width=\"1.5\"\/>\n                <path d=\"M10.9805 0.53125L15.9805 5.53125L10.9805 10.5312\" stroke=\"black\" stroke-width=\"1.5\"\/>\n            <\/svg>\n        <\/div>\n    <\/div>\n\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section    \n        class=\"block-faq block-faq-1 block-faq-1-dunasys\"\n        >\n    <div class=\"container\">\n        <div class=\"grid\">\n            <div class=\"grid_title\">\n                                \n                                \n                                        \n                        \n                    \n            <h2\n        class=\"title title-section\"\n                        >Frequently Asked Questions<\/h2>\n    \n            <\/div>\n                            <div class=\"grid_image\">\n                                \n                                                                <svg width=\"209\" height=\"162\" viewBox=\"0 0 209 162\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n<path d=\"M101.128 0.5C101.07 0.716632 100.942 1.01608 100.74 1.39062C100.327 2.15721 99.6698 3.12899 98.9375 4.13965C98.2079 5.14657 97.4173 6.17409 96.7441 7.05273C96.0812 7.91806 95.5134 8.6632 95.2549 9.07715C84.4974 26.2451 81.1011 43.6357 88.2422 62.8457L88.5898 63.7627C91.0614 70.138 94.8463 75.5234 98.6475 80.8027C102.459 86.0966 106.282 91.2783 108.925 97.3037C118.185 118.379 114.082 143.82 98.5664 161.022H0.503906L1.6875 0.5H101.128Z\" stroke=\"white\" stroke-opacity=\"0.5\"\/>\n<path d=\"M207.611 0.516602V161.054H110.765C110.876 160.816 111.037 160.512 111.239 160.154C111.742 159.266 112.47 158.101 113.24 156.896C114.01 155.693 114.813 154.463 115.473 153.442C116.121 152.438 116.648 151.61 116.834 151.242L116.835 151.239C125.94 132.935 125.954 113.234 118.007 94.709L117.623 93.8281C114.432 86.6447 109.718 80.4504 105.462 74.1299C101.192 67.7884 97.3569 61.2879 95.7891 53.3975C92.0147 34.4031 100.212 13.9428 113.909 0.516602H207.611Z\" stroke=\"white\" stroke-opacity=\"0.5\"\/>\n<\/svg>\n\n                        \n                <\/div>\n                                        <div class=\"grid_content\">\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-1\"\n                                            id=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-1\">\n                                        How can I contact DUNASYS support?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-1\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-1\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>DUNASYS support assists clients with their requests for technical support, equipment returns, maintenance, and the monitoring of embedded equipment and connected solutions.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-2\"\n                                            id=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-2\">\n                                        What types of products are covered by DUNASYS support?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-2\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-2\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>DUNASYS support covers telematics devices, embedded electronic equipment, connectivity solutions, and the systems developed by the group as part of its technological and industrial activities.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-3\"\n                                            id=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-3\">\n                                        Does DUNASYS provide technical support for its solutions?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-3\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-3\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>Yes, DUNASYS teams assist clients with technical challenges related to the installation, use, diagnostics, and maintenance of embedded solutions and connected equipment.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-4\"\n                                            id=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-4\">\n                                        Why is after-sales support important for embedded systems?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-4\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-4\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>Embedded systems and connected equipment require technical follow-up to ensure their proper operation, reliability, and performance in industrial environments that are often critical and demanding.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-5\"\n                                            id=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-5\">\n                                        Does DUNASYS support cover industrial projects?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-5\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-5\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>Yes, the support service assists manufacturers with the operational follow-up of deployed solutions, taking an approach focused on maintenance, technical assistance, and the continuity of connected systems.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-6\"\n                                            id=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-6\">\n                                        What types of issues can the support service handle?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-6\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-6\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>DUNASYS support can handle issues related to hardware, connectivity, data transmission, electronic equipment, telematics devices, and embedded communication systems.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                            <div class=\"accordion-item\">\n                            <div class=\"accordion-item_header\">\n                                <h3 class=\"question\">\n                                    <button class=\"question_btn\"\n                                            type=\"button\"\n                                            aria-expanded=\"false\"\n                                            aria-controls=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-7\"\n                                            id=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-7\">\n                                        Does DUNASYS support the full equipment lifecycle?\n                                    <\/button>\n                                <\/h3>\n                                <div class=\"icon\">\n                                    <svg width=\"12\" height=\"18\" viewBox=\"0 0 12 18\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                                        <line x1=\"5.68164\" y1=\"4.69898e-07\" x2=\"5.68164\" y2=\"15.7739\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                        <path d=\"M10.5312 10.9805L5.53125 15.9805L0.531259 10.9805\" stroke=\"white\" stroke-width=\"1.5\"\/>\n                                    <\/svg>\n                                <\/div>\n                            <\/div>\n                            <div class=\"accordion-item_content\"\n                                 id=\"faq-ans-block_05a499a0dfa721fc0f5d19dae712fb67-7\"\n                                 role=\"region\"\n                                 aria-labelledby=\"faq-q-block_05a499a0dfa721fc0f5d19dae712fb67-7\">\n                                                            \n                                    \n                \n        <div class=\"editor answer\"\n                                                        >\n        <p>Yes, DUNASYS supports its clients from solution deployment through to the technical follow-up, maintenance, and support of connected equipment, to ensure their long-term durability and performance.<\/p>\n\n        <\/div>\n    \n                            <\/div>\n                        <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n<\/section>\n\n\n<section    \n        class=\"block-content block-cta-contact-dunasys\"\n        >\n    <div class=\"container\">\n        <div class=\"grid\">\n            <div class=\"grid_content\">\n                                    <div class=\"item\">\n                                                    <div class=\"item_image\">\n                                            \n                                                                                                                                            \n                <picture >\n\n                                        <source media=\"(min-width: 1024px)\" srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/img-dunasys-9-1200x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/img-dunasys-9-2400x0-c-default.webp 2x\">\n\n                                        <source media=\"(min-width: 768px)\" srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/img-dunasys-9-800x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/img-dunasys-9-1600x0-c-default.webp 2x\">\n\n                                        <img src=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/img-dunasys-9-400x0-c-default.webp\"\n                         srcset=\"https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/img-dunasys-9-400x0-c-default.webp 1x, https:\/\/www.dunasys.com\/wp-content\/uploads\/2026\/05\/img-dunasys-9-800x0-c-default.webp 2x\"                         alt=\"Img Dunasys 9\"\n                          width=\"2400\"                           height=\"1600\"                                                                                loading=\"lazy\" decoding=\"async\"\n                                             >\n                <\/picture>\n                        \n                            <\/div>\n                                                <div class=\"item_content\">\n                                            \n                                \n                                        \n                                \n                    \n            <h2\n        class=\"title title-section subtitle\"\n                        >Need a High-Performance Data Acquisition Solution?<\/h2>\n    \n                                                            <div class=\"action\">\n                                    \n    \n            \n    <a href=\"https:\/\/www.dunasys.com\/en\/contactez-nous\/\"\n       class=\"btn btn-pole btn-split move-icon has-icon has-icon--right\"\n                               aria-label=\"Contact Dunasys\"                            >\n        <span class=\"btn_title\">Contact Dunasys<\/span>\n                    <span class=\"btn_icon\" aria-hidden=\"true\"><svg width=\"15\" height=\"11\" viewBox=\"0 0 15 11\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><line y1=\"5.35352\" x2=\"13\" y2=\"5.35352\" stroke=\"currentColor\"\/><path d=\"M8.77734 0.353516L13.7773 5.35351L8.77734 10.3535\" stroke=\"currentColor\"\/><\/svg><\/span>\n            <\/a>\n\n                                <\/div>\n                                                    <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n\n\n\n<section    \n        class=\"block-content block-seo-dunasys\"\n        >\n    <div class=\"container\">\n        <div class=\"grid\">\n                            <div class=\"grid_title\">\n                                    \n                                \n                                        \n                        \n                    \n            <h2\n        class=\"title title-section\"\n                        >Learn more<\/h2>\n    \n                <\/div>\n                                        <div class=\"grid_content\">\n                    <h3 class=\"title\">Dedicated Technical Support for Your Embedded Solutions<\/h3>\n                    <div class=\"editor\"><p class=\"font-claude-response-body break-words whitespace-normal\">The DUNASYS support service assists clients with the follow-up, support, and maintenance of the embedded solutions developed by the group. This section centralizes information related to product returns, handling procedures, technical support, and the monitoring of connected equipment and telematics devices.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">DUNASYS teams work on challenges related to embedded systems, connectivity solutions, electronic equipment, and the communication platforms used in demanding industrial environments. The aim is to ensure service continuity, equipment reliability, and responsive technical support throughout the solution lifecycle.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\">With its expertise in embedded electronics, data transmission, and connected technologies, DUNASYS supports its clients with the maintenance, diagnostics, technical support, and assistance needs related to the use of its telematics solutions and smart systems.<\/p>\n<\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2669","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - Dunasys | Technical Support and After-Sales Service<\/title>\n<meta name=\"description\" content=\"Contact Dunasys support for assistance with your products and solutions. 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