Privacy Policy

DEFINITIONS

Client: Any professional, natural person with legal capacity under Articles 1123 et seq. of the French Civil Code, or legal entity, visiting the Website subject to these General Terms and Conditions.

Services: https://www.dunasys.com provides Clients with:

Content: All elements constituting the information available on the Website, including, but not limited to, text, images, and videos.

Client Information: Hereinafter referred to as “Information”, meaning all personal data that may be held by https://www.dunasys.com for account management, customer relationship management, analysis, and statistical purposes.

User: Any Internet user accessing or using the aforementioned Website.

Personal Information: “Any information that, in any form whatsoever, directly or indirectly enables the identification of the natural persons to whom it relates” (Article 4 of French Law No. 78-17 of January 6, 1978).

The terms “personal data”, “data subject”, “processor”, and “sensitive data” shall have the meaning assigned to them by the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

1. Management of Personal Data

The Client is informed of the regulations concerning marketing communications, the French Law of June 21, 2004, on Confidence in the Digital Economy, the French Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

2. Data Controllers

For Personal Data collected during the creation of a User account and through navigation on the Website, the Data Controller is:

sylvie.ruchaud@dunasys.com

https://www.dunasys.com is represented by Michel Duran, its legal representative.

As the controller of the data it collects, https://www.dunasys.com undertakes to comply with all applicable legal provisions.

It is responsible for defining the purposes of data processing, providing prospects and customers with complete information regarding the processing of their personal data following the collection of their consent, and maintaining an up-to-date record of processing activities.

Whenever https://www.dunasys.com processes Personal Data, it takes all reasonable measures to ensure that such data is accurate and relevant to the purposes for which it is processed.

3. Purpose of the Data Collected

https://www.dunasys.com may process all or part of the following data:

  • To enable Website navigation and manage and track services ordered by the User: connection and usage data, billing information, order history, etc.
  • To prevent and combat cyber fraud (spam, hacking, etc.): computer equipment used for browsing, IP address, hashed password.
  • To improve Website navigation: connection and usage data.
  • To conduct optional customer satisfaction surveys: email address.
  • To conduct communication campaigns (SMS, email): telephone number and email address.

https://www.dunasys.com does not sell your Personal Data. Such data is used solely when necessary or for statistical and analytical purposes.

4. Right of Access, Rectification, and Objection

In accordance with current European regulations, Users of https://www.dunasys.com have the following rights:

  • Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), including updating and completing User data.
  • Right to restrict processing or erase personal data (Article 17 GDPR) where such data is inaccurate, incomplete, ambiguous, outdated, or where its collection, use, disclosure, or retention is prohibited.
  • Right to withdraw consent at any time (Article 13(2)(c) GDPR).
  • Right to restrict processing (Article 18 GDPR).
  • Right to object to processing (Article 21 GDPR).
  • Right to data portability for data provided by the User where processing is based on consent or a contract and carried out by automated means (Article 20 GDPR).
  • Right to determine the handling of personal data after death and to designate a third party to whom https://www.dunasys.com may (or may not) disclose such data.

Upon becoming aware of a User’s death, and in the absence of specific instructions, https://www.dunasys.com undertakes to delete the User’s data unless its retention is required for evidentiary purposes or to comply with a legal obligation.

If a User wishes to know how https://www.dunasys.com uses their Personal Data, requests its correction, or objects to its processing, the User may contact https://www.dunasys.com in writing at the following address:

DUNASYS INGENIERIE
10 rue de Penthièvre
75008 Paris
France

In such cases, the User must clearly specify the Personal Data they wish to have corrected, updated, or deleted and provide proof of identity (national ID card or passport).

Requests for deletion of Personal Data shall be subject to the legal obligations imposed on https://www.dunasys.com, particularly regarding document retention and archiving requirements.

Finally, Users of https://www.dunasys.com may lodge a complaint with the relevant supervisory authority, including the French Data Protection Authority (CNIL): https://www.cnil.fr/fr/plaintes

5. Non-Disclosure of Personal Data

https://www.dunasys.com undertakes not to process, host, or transfer Client Information to a country outside the European Union or to a country not recognized as providing an adequate level of protection by the European Commission without first informing the Client.

However, https://www.dunasys.com remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees in compliance with the requirements of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

https://www.dunasys.com undertakes to take all necessary precautions to preserve the security of Information and, in particular, to ensure that it is not disclosed to unauthorized persons.

However, should an incident affecting the integrity or confidentiality of Client Information come to the attention of https://www.dunasys.com, it shall inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://www.dunasys.com does not collect any “sensitive data.”

Users’ Personal Data may be processed by subsidiaries of https://www.dunasys.com and by subcontractors (service providers), solely for the purposes described in this Privacy Policy.

Within the limits of their respective responsibilities and for the purposes outlined above, the individuals most likely to have access to Users’ data are primarily members of our customer service team.

6. Incident Notification

Despite all efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure.

Accordingly, we cannot guarantee absolute security.

Should we become aware of a security breach, we will notify the affected users so that they can take appropriate measures.

Our incident notification procedures take into account our legal obligations at both national and European levels.

We are committed to fully informing our customers of any matters relating to the security of their accounts and to providing them with all necessary information to help them comply with their own regulatory reporting obligations.

No personal information relating to users of the https://www.dunasys.com website is published without the user’s knowledge, nor exchanged, transferred, assigned, or sold to third parties in any form whatsoever.

Only in the event of the acquisition of https://www.dunasys.com and its rights would such information be transferred to a potential purchaser, who would in turn be bound by the same obligations regarding the preservation and modification of users’ personal data.

6.1 Security

To ensure the security and confidentiality of Personal Data and Health-Related Personal Data, https://www.dunasys.com uses protected networks secured by industry-standard measures such as firewalls, pseudonymization, encryption, and password protection.

When processing Personal Data, https://www.dunasys.com takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Hyperlinks, Cookies and Internet Tags

The website https://www.dunasys.com contains a number of hyperlinks to third-party websites, established with the authorization of https://www.dunasys.com. However, https://www.dunasys.com has no ability to verify the content of such websites and therefore assumes no liability in this regard.

Unless you choose to disable cookies, you agree that the Website may use them. You may disable cookies at any time, free of charge, using the options described below. Please note that doing so may reduce or prevent access to some or all of the services provided by the Website.

9.1 Cookies

A “cookie” is a small information file sent to the User’s browser and stored on the User’s device (e.g., computer, smartphone) (hereinafter referred to as “Cookies”).

This file contains information such as the User’s domain name, Internet service provider, operating system, and the date and time of access.

Cookies cannot in any way damage the User’s device.

https://www.dunasys.com may process information relating to a User’s visit to the Website, such as pages viewed and searches performed. This information enables https://www.dunasys.com to improve the Website’s content and the User’s browsing experience.

As Cookies facilitate navigation and/or the provision of services offered by the Website, Users may configure their browser settings to decide whether they wish to accept or reject Cookies, either systematically or according to the source issuing them.

Users may also configure their browser software so that the acceptance or rejection of Cookies is offered on a case-by-case basis before a Cookie is stored on their device.

https://www.dunasys.com informs Users that, in such cases, some features of their browser may not function properly.

If a User refuses the storage of Cookies on their device or browser, or deletes those already stored, the User is informed that their browsing experience on the Website may be limited.

This may also occur when https://www.dunasys.com or one of its service providers cannot recognize, for technical compatibility purposes, the browser type, language settings, display settings, or country from which the device appears to be connected to the Internet.

Where applicable, https://www.dunasys.com disclaims all liability for any consequences arising from the degraded functioning of the Website and its services resulting from:
(i) the User’s refusal of Cookies; or
(ii) the inability of https://www.dunasys.com to store or access Cookies necessary for proper operation due to the User’s choices.

Cookie management and browser settings vary depending on the browser used.

Instructions can be found in the browser’s help menu, which explains how Users can modify their Cookie preferences.

Users may express and modify their Cookie preferences at any time.

https://www.dunasys.com may also engage external service providers to assist in collecting and processing the information described in this section.

Finally, by clicking on the social media icons for Twitter, Facebook, LinkedIn, and Google+ displayed on the Website or mobile application of https://www.dunasys.com, and if the User has accepted the use of Cookies by continuing to browse the Website or mobile application, these social media platforms may also place Cookies on the User’s device (computer, tablet, or mobile phone).

These Cookies are only placed on the User’s device with the User’s consent, given by continuing to browse the Website or mobile application of https://www.dunasys.com.

Users may withdraw their consent to the placement of such Cookies at any time.

9.2 Internet Tags

https://www.dunasys.com may occasionally use Internet tags (also known as action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, or web beacons) and deploy them through a web analytics partner that may be located in a foreign country and may therefore store the corresponding information, including the User’s IP address.

These tags are placed both in online advertisements enabling users to access the Website and on various pages of the Website itself.

This technology enables https://www.dunasys.com to evaluate visitor responses to the Website and the effectiveness of its actions (for example, the number of times a page is viewed and the information consulted), as well as how Users interact with the Website.

The external service provider may collect information about visitors to the Website and other websites through these tags, compile reports on Website activity for https://www.dunasys.com, and provide other services related to the use of the Website and the Internet.

10. Governing Law and Jurisdiction

Any dispute relating to the use of the website https://www.dunasys.com shall be governed by French law.

Except where otherwise required by law, exclusive jurisdiction is granted to the competent courts of Paris, France.

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